Handcrafted in the UK

35 Years Experience

The Finest Materials

Completely Bespoke

Handcrafted in the UK

35 Years Experience

The Finest Materials

Completely Bespoke

What We Do In Six Easy Steps

01

Design Visit

Our expert designers will visit you in your home to discuss your ideas and assess your exact needs.

02

Design Presentation

After your initial design visit, our designers will present plans, elevations and visuals to show you how your furniture could look.

03

Technical Survey

Our surveyors will assess your space to ensure that every inch of the design on paper can work perfectly in reality.

04

UK Manufactured

Your furniture will be made right here in the UK by expert craftsmen using time-honoured skills.

05

Stress-free Installation

Our mess-free, hassle-free installation is carried out by polite professionals who take the utmost care of your home throughout the whole process.

06

After-care and Guarantee

You can expect the highest level of personal service at every stage of your Neville Johnson experience and a 10 year guarantee for additional peace of mind.


Terms and Conditions

Furniture Finance Terms & Conditions

Buy now pay in 9 months finance offer is available on orders over £3,000 + VAT with a minimum deposit of 30%. 19.9% APR representative. Credit is subject to status and affordability, terms and conditions apply.

Interest bearing flexible credit is available on orders over £3,000 + VAT with a minimum deposit of 30%. 12.9% APR representative. Finance available over 36 – 84 monthly instalments. Credit is subject to status and affordability, terms apply.

Neville Johnson are a credit broker, not a lender and are Authorised and Regulated by the Financial Conduct Authority. Credit is provided by Novuna Personal Finance, a division of Mitsubishi HC Capital UK PLC Authorised and Regulated by the Financial Conduct Authority.

Staircases Finance Terms & Conditions

Buy now pay in 9 months finance offer is available on orders over £2,000 + VAT with a minimum deposit of 30%. 19.9% APR representative. Credit is subject to status and affordability, terms and conditions apply.

Interest bearing flexible credit is available on orders over £2,000 + VAT with a minimum deposit of 30%. 12.9% APR representative. Finance available over 36 – 84 monthly instalments. Credit is subject to status and affordability.

Neville Johnson are a credit broker, not a lender and are Authorised and Regulated by the Financial Conduct Authority. Credit is provided by Novuna Personal Finance, a division of Mitsubishi HC Capital UK PLC Authorised and Regulated by the Financial Conduct Authority.

Minimum Order Value

The minimum order value for all furniture products is £3,000 + VAT. The minimum order value for all staircase renovations is £2,000 + VAT. Please note these minimum order values apply for all methods of payment.

Further information

If you have a complaint relating to your finance agreement

If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna.

Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks.

What to do if you can’t reach an agreement

If you are not satisfied with Novuna’s response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. You must contact them within six months of the date of Novuna’s final response letter to you.
They can be contacted in the following ways:

• Write: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
• Telephone: 0300 123 9 123
• E-mail: complaint.info@financial-ombudsman.org.uk

Further details can be found on the Financial Ombudsman Service
website: www.financial-ombudsman.org.uk

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Design visits are an opportunity for our designers to listen to your ideas, likes and dislikes and advise on the best way to unlock your home’s potential. Whether your space is large, small or a little bit awkward, a design visit helps visualise the best solution that is unique to you and your home.

We’ll treat your data with the utmost respect, you can find more information on how we use your data in our privacy policy.