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Buy now pay in 9 months finance offer is available on orders over £3,000 + VAT with a minimum deposit of 25%. 19.9% APR representative. Interest is calculated from the start of the agreement, which means that interest will accrue during the holiday period. Credit is subject to status and affordability, terms and conditions apply.
Interest bearing flexible credit is available on orders over £3,000 + VAT with a minimum deposit of 25%. 12.9% APR representative. Finance available over 36 – 84 monthly instalments. Credit is subject to status and affordability, terms apply.
Neville Johnson, FRN: 724090, are authorised and regulated by the Financial Conduct Authority. We are a credit broker, not a lender – credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC. Terms and conditions apply.
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Buy now pay in 9 months finance offer is available on orders over £2,000 + VAT with a minimum deposit of 25%. 19.9% APR representative. Interest is calculated from the start of the agreement, which means that interest will accrue during the holiday period. Credit is subject to status and affordability, terms and conditions apply.
Interest bearing flexible credit is available on orders over £2,000 + VAT with a minimum deposit of 25%. 12.9% APR representative. Finance available over 36 – 84 monthly instalments. Credit is subject to status and affordability.
Neville Johnson, FRN: 724090, are authorised and regulated by the Financial Conduct Authority. We are a credit broker, not a lender – credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC. Terms and conditions apply.
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The minimum order value for all furniture products is £3,000 + VAT. The minimum order value for all staircase renovations is £2,000 + VAT. Please note these minimum order values apply for all methods of payment.
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If you have a complaint relating to your finance agreement
If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna.
Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks.
What to do if you can’t reach an agreement
If you are not satisfied with Novuna’s response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. You must contact them within six months of the date of Novuna’s final response letter to you.
They can be contacted in the following ways:
• Write: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
• Telephone: 0300 123 9 123
• E-mail: complaint.info@financial-ombudsman.org.uk
Further details can be found on the Financial Ombudsman Service
website: www.financial-ombudsman.org.uk