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Home > How It Works (Staircases)
When you book a design visit, an experienced staircase designer will spend time discussing your ideas, and show you with an array of samples how these can look in a range of beautiful bespoke finishes.
Once you have agreed the plans for your staircase, one of our surveyors will perform a meticulous survey of the area; double checking the smallest details to ensure a seamless and fuss-free fit.
When our surveyor is 100% happy with the measurements, plans and elevations will be drawn up for your approval. You will also be assigned a personal client liaison co-ordinator who will be available to assist you at every stage of the process.
We embrace the latest technology and call upon traditional techniques to create every individual part of your staircase renovation. Everything is made using the finest quality materials by time-served craftsmen in our purpose-built factory, here in the UK.
When it’s time to start work inside your hallway, we never lose sight of the fact that we are working in your home; taking the utmost care of your property at all times.
All Neville Johnson staircases are designed and handcrafted using only the finest materials. We’re so confident about the quality of our product and service that we’re proud to offer a 10-year guarantee on all of our staircases.
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Design visits are an opportunity for our designers to listen to your ideas, likes and dislikes and advise on the best way to unlock your home's potential. Whether your space is large, small or a little bit awkward, a design visit helps visualise the best solution that is unique to you and your home.
We'll treat your data with the utmost respect, you can find more information on how we use your data in our privacy policy.