Our Process is Bespoke
at Every Step.

  • Completely bespoke
  • Transformed in 1-2 days
  • Handcrafted in the UK
  • 10 Year guarantee
Completely bespoke
Transformed in 1-2 days
Handcrafted in the UK
10 Year guarantee

Our Process in Six Easy Steps

When you invest in Neville Johnson, you don’t just get a staircase renovation, you get our decades of experience and dedication to excellence. We understand the level of detail required for the perfect staircase refurbishment. That’s why we only ever employ experts from design right through to installation. The end result is a staircase that looks incredible and fits like a glove.


1. The Design Visit

We make sure you’re looked after from the very first step. Our designers visit you in the comfort of your own home, spending as long as it takes to make sure we can achieve your dream renovation.

Designer Insight

“Some of our clients have lived with old, worn out staircases for over 30 years. I’m always eager to show the amazing results we can achieve with a staircase renovation, whether that’s flooding a hallway with light or adding a touch of drama with steel. The best part of my job is when a client loves the final result.”



2. Detailed Survey

Once you have agreed the plans for your staircase, one of our rigorously trained surveyors will perform a meticulous survey of the area; double checking the smallest details to ensure a seamless and fuss-free fit.


3. CAD Drawings

When our surveyor is 100% happy with the measurements, plans and elevations will be drawn up for your approval. We’re proud of our industry-leading in house technical drawing facility.


4. Manufacture

We combine the latest technology with traditional techniques to create every individual part of your staircase renovation. Everything is made using the finest quality materials by time-served craftsmen in our purpose-built factory, here in the UK.


5. The Installation

When it’s time to start work inside your hallway, we never lose sight of the fact that we are working in your home; taking the utmost care of your property at all times.


6. Aftercare

At Neville Johnson we’re so confident about the quality of our product and service that we’re proud to offer a 10-year guarantee on all of our staircases. All our staircases are designed and handcrafted using only the finest materials which is why we’re sure that you’ll be extremely happy with your renovation.

Neville Johnson is rated 9.1 on Trustpilot based on 859 reviews
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